We take maintenance seriously—whether it’s a leaky faucet or a broken heater, our in-house team will get it fixed fast.
Request Options:
Please include your name, address, unit number, a description of the issue, and a good time to visit.
Submitting a maintenance request is a straightforward process designed to ensure your issues are addressed promptly. Tenants can easily reach out to the maintenance team through multiple channels, including phone and email, to report any maintenance concerns they may have.
To submit a request, simply call or text our dedicated maintenance line at (847) 858 5846 or email castlewoodofficemanager@gmail.com. When contacting us, please provide your name, address, unit number, a detailed description of the issue, and your availability for a visit to ensure a quick response.
Castlewood Properties offers a wide range of maintenance services to ensure the comfort and safety of our tenants. Our in-house maintenance team is equipped to handle various issues, from minor repairs to emergency situations.
Some of the services we provide include plumbing repairs, electrical work, HVAC maintenance, and general upkeep of common areas. Our commitment to quality service means that we aim to resolve issues efficiently and effectively, ensuring that your living environment remains pleasant and functional.
In the event of an emergency, it is crucial to act quickly to prevent further damage or safety hazards. Castlewood Properties has established clear procedures for tenants to follow when urgent maintenance issues arise.
If you encounter an emergency, such as a burst pipe or electrical failure, please contact our maintenance team immediately at (847) 858 5846. We prioritize emergency requests and will dispatch a technician as soon as possible to address the situation and restore safety to your home.
After submitting a maintenance request, tenants may want to follow up to check on the status of their issue. Castlewood Properties encourages open communication to ensure that all concerns are addressed in a timely manner.
Submitting a maintenance request is a straightforward process designed to ensure your issues are addressed promptly. Tenants can easily reach out to the maintenance team through multiple channels, including phone and email, to report any maintenance concerns they may have.
To submit a request, simply call or text our dedicated maintenance line at (847) 858 5846 or email castlewoodofficemanager@gmail.com. When contacting us, please provide your name, address, unit number, a detailed description of the issue, and your availability for a visit to ensure a quick response.
Castlewood Properties offers a wide range of maintenance services to ensure the comfort and safety of our tenants. Our in-house maintenance team is equipped to handle various issues, from minor repairs to emergency situations.
Some of the services we provide include plumbing repairs, electrical work, HVAC maintenance, and general upkeep of common areas. Our commitment to quality service means that we aim to resolve issues efficiently and effectively, ensuring that your living environment remains pleasant and functional.
In the event of an emergency, it is crucial to act quickly to prevent further damage or safety hazards. Castlewood Properties has established clear procedures for tenants to follow when urgent maintenance issues arise.
If you encounter an emergency, such as a burst pipe or electrical failure, please contact our maintenance team immediately at (847) 858 5846. We prioritize emergency requests and will dispatch a technician as soon as possible to address the situation and restore safety to your home.
After submitting a maintenance request, tenants may want to follow up to check on the status of their issue. Castlewood Properties encourages open communication to ensure that all concerns are addressed in a timely manner.