homes and apartments for rent
Lake County, IL (North Chicago, Waukegan, Zion)
Kenosha, WI
Kankakee, IL
homes and apartments for rent
Lake County, IL (North Chicago, Waukegan, Zion)
Kenosha, WI
Kankakee, IL
important information
Rental Application
Interested in Renting from Castlewood Properties?
Interested in Renting from Castlewood Properties?
Completed applications may be emailed to ClearCap@aol.com or dropped at the office
Interested in Renting from Castlewood Properties?
Interested in Renting from Castlewood Properties?
Interested in Renting from Castlewood Properties?
Look below for current sale and rental listings, or CALL / TEXT Dan at (224) 381-2027
Maintenance Requests
Interested in Renting from Castlewood Properties?
Maintenance Requests
Please send all maintenance requests to Linda at (847) 858-5846 or CastlewoodOfficeManager@gmail.com
SOME OF OUR PROPERTIES
current listings
Contact Us
Better yet, see us in person!
We love our tenants, so feel free to visit our office in North Chicago.
Privacy Policy
Introduction
At Castlewood Properties, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our U.S.-based property management services, including information submitted through our website contact forms or via SMS text messaging. By contacting us or using our services, you agree to the practices described in this policy.
Information We Collect
We only collect personal information that you voluntarily provide to us. This typically includes:
- **Contact Information**: Your name, email address, and phone number, which you may submit through our contact form or provide via SMS when you reach out to us.
- **Inquiry Details**: Any information you include in messages to us (for example, details about a property you are interested in or your specific questions/request).
- **Service-Related Information**: If you become a customer (e.g. a tenant or property owner client), we may collect additional information needed to manage the property or tenancy (such as property address or lease details), but only as you voluntarily provide it in the course of our business relationship.
We do not intentionally collect any sensitive personal information beyond what is necessary to respond to your inquiries and provide our services. We also do not knowingly collect information from anyone under 13 years of age, as our services are intended for adults.
How We Use Your Information
We use the personal information we collect for the following purposes:
- **Providing Services and Responding to Inquiries**
- **Customer Service and Follow-Up**
- **SMS Communications**
- **Operational Purposes**
- **Legal and Safety Requirements**
We do not use your personal information for any unsolicited marketing or advertising purposes. You will not receive newsletters, promotions, or mass marketing texts from Castlewood Properties unless you separately opt-in to such communications. Our use of your data is limited to serving you and managing our relationship with you as a prospective or current customer.
SMS Communications
- **Voluntary Consent**: You are not required to consent to SMS messages as a condition of receiving services. You may withdraw consent at any time by opting out.
- **Frequency and Timing**: We strive to message only during normal business hours unless urgent service needs arise.
- **Message Frequency and Rates**: Message frequency varies based on your requests, but you will only receive messages in response to your inquiries or as needed for service updates. **Message and data rates may apply.**
- **Help Instructions**: For help, text **HELP** to any message or contact our office directly.
- **Opt-Out Instructions**: To opt out of future SMS communications, reply **STOP** or **UNSUBSCRIBE** to any message you receive from us. You may also contact us directly to be removed from our SMS list.
- **Consent and Compliance**: We follow CTIA and TCPA guidelines and only text you with consent.
- **No Third-Party SMS Services**: We do not use third-party platforms for SMS; all texts are sent by Castlewood Properties staff.
- **Purpose of Text Messages**: Messages are sent for informational and service-related reasons only (e.g., appointment confirmations, service updates).
- **Customer-Initiated Texts Only**: We will only send SMS messages if you have initiated contact with us or explicitly requested text communication.
Castlewood Properties uses SMS text messaging strictly for communications you initiate or consent to. We might use SMS to confirm appointments, send updates on a requested service, or respond to a message from you.
Data Sharing
We respect your privacy and do not share your personal information with any external organizations under any circumstances.
- **No Transfers of Personal Data**: Castlewood Properties does not transfer, sell, rent, share, disclose, or otherwise provide your personal information to any third-party entities—including service providers, business partners, marketing platforms, or any other external organization—for any purpose, even with your consent.
- **No Use of Third-Party Services**: We do not use third-party vendors, processors, or service providers that require access to your personal data. All operations and communications involving your personal information are handled internally by Castlewood Properties.
- **Legal Compliance Only**: The sole exception to this policy is where disclosure is legally required (e.g., a court order or subpoena). In such cases, we will disclose only the minimum amount of information required by law and will notify you when permitted.
Your personal information remains solely within the control of Castlewood Properties, and we are committed to upholding the highest standard of confidentiality and data protection.
Data Security and Retention
We implement industry-standard measures to protect your personal information including technical, administrative, and physical safeguards.
- **Data Security**: We use secure systems and encryption protocols, and limit access to personal data only to those who need it to perform their duties.
- **Data Retention**: We retain personal information only as long as necessary to fulfill the purposes for which you provided it, or as required by applicable laws and regulations.
We periodically review the data we hold and securely dispose of any personal information no longer required.
Your Rights and Choices
You have the following rights regarding your personal information:
- **Access and Correction**
- **Opt-Out of Communications**
- **Deletion (Right to Erasure)**
- **California Privacy Rights**
- **Consent Withdrawal**
- **Lodging Complaints**
To exercise any of these rights, contact us using the information below. We may need to verify your identity before fulfilling certain requests.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us. We are here to help.
- **Email**: office@castlewoodproperties.com
- **Phone**: 847-835-0200
- **Mail**: Castlewood Properties, 1700 Sheridan Rd, North Chicago, IL 60064
You may also find additional contact information on our website’s Contact Us page. Your trust is important to us, and we will do everything we can to address your needs or concerns.